F.A.Q

 

Over the years we have been asked many questions about our services, how we work and what to expect. We thought it was a good idea to share some of these commonly asked questions and answers with you here.

If there’s anything else you’d like to know please ask!

To use the grid below please click on the ‘+’ symbol to see the answers to each question

(the first question’s answer below is already opened)

How Do You Work?
Upon deciding you are interested in a booking and subject to where you live I would be delighted to meet you and your partner to talk about what I do, how I do it and find out a bit about you both. I can also show you some wedding films I have previously produced to give you a better idea about my film style and what you get for your investment. After a booking and if I haven’t worked at your venue/s before I may visit the venue locations prior to the wedding date to familiarise myself. Then a couple of months before your wedding day I’ll email over a set of standardised questions to best prepare me for filming the day. On the wedding day and subject to which package you chose I will aim to discreetly film and capture as much of the day’s events and details as I feel necessary to create a well-covered and entertaining edit.
What will the duration of my cinematic film be?
The main film can be long form (usually be between 1-2 hours in duration subject to the length of the speeches and ceremony) or short form (30 minutes highlights with separate ceremony and speeches videos). The films are made up of a series of sequence montages (shots with music) such as  bride and groom getting ready, after ceremony celebrations and the evening party. For most packages there is also a 3-6 minute highlights video accompanying the main film which will be included within your chosen output options of a USB stick and/or personalised DVDs or Blu-Ray disc.
How long will you be with us on the day?
This depends on which film package you choose – please see the ‘Film Packages’ section to see the options on how much coverage is included with each package. We do not have any specific time restrictions for when filming starts or ends, nor will we charge you anymore if things overrun on the day.
What's included in the packages?

Again this depends on which film package you choose – please see the ‘Pricing’ section to see the options. Each of the standardised packages will provide you with a main film (you can choose a long form or short form main film)  and perhaps a highlights trailer if you select to have one. If you would like something other than one the options shown I can quote for a completely customised package for your interest. Please let me know what you’d like via the enquiry form below.

How long does it take before I get the finished wedding films?
As a general comparison and subject to how busy we are at any one time it can take around 10 or 12 weeks after your wedding day to complete and supply your films to you. On average it takes about 100 hours to creatively craft a superior package wedding film & highlights video from the planning stage through to the finished media and I do not rush through any part of production.
Do I have to let the venue/s know I have a videographer?
It is your responsibility to inform the venue, registrar or vicar (or other religious figure) that you will have a videographer filming the wedding day events at the earliest opportunity. This prevents any difficulties arising later on, especially where permissions and liabilities are concerned. If you could then inform me of any restrictions we will be able to plan around them accordingly.
Can you work alongside a photographer?
Yes, this is no problem and something I have done at every wedding to date. A photographer can actually enhance sections of the films such as with couple shots throughout the day, during which time I will work alongside them to get some great shots myself around your venue/s.
My venue requires suppliers to have insurance, do you have this?
Yes we have public & product, equipment & employer liability insurance policies in place.
Do you require food on our wedding day?
It is not a necessity for you to provide us with food on the day, if it is possible and within your budget to organise this, it would of course be greatly appreciated. All that we ask is that you please let us know either way, this way we can bring our own food and ensure we are well fed and bursting with energy to best film your day.
Can I order extra copies of my DVD, Blu-Ray or USB sticks?
Yes you can, DVD copies are at a cost of £15 each, Blu-Ray disc’s are £20 each and usb sticks are £35 each (+ postage)
How do I pay and do you require a deposit payment?
You can pay using cash, cheque, bank transfer or even credit & debit cards via paypal (please note that credit & debit card payments prices include a 3.4% fee to use this facility). Payments for the package can be made in three instalments to spread out the cost over time – an initial 20% non-refundable deposit is paid at time of booking, 40% of the total cost is then due two weeks before the wedding day and then the remaining 40% is due at the time of handing over the finished wedding films.
How is the film presented?
All packages (unless completely customised) will provide you with a combination of either 2 x DVD’s, 1 x Blu-ray disc or a USB stick containing MP4 video files (the most widely accepted format for TV’s, computer and device playback). Each of the DVD & BluRay discs will have been professionally authored to have fully selectable menus with chapters, highlights trailer, personalised images and include music from your own wedding day.
What's the situation with music?
I tend to use a combination of music selected by you and those from your wedding day along with others I feel work well (upbeat and not cheesy) for the sequences (sometimes without lyrics) which I think you may also enjoy. I usually go for modern commercial music and steer away from what I would deem cliché wedding music. We also ensure that your production has the relevant music licenses organised in accordance with current law.
How do you record sound on the day of speeches, ceremony etc?
For recording any speech during the ceremony and wedding toast we put a series of lapel mic’s with recording units onto the Speakers throughout the day – where else to get the best sound than at the centre point of the event. This gives a clean crisp and coherent sound recording so you won’t need to strain to hear any voices clearly but instead you’ll feel like your back there on your wedding day listening to speeches or your partner say their vows to you.

Check Availability For Your Wedding Day Here